TechCare™ Tech Care™

ADVANTAGES

  • Covers ALL Preventive and Corrective Maintenance
  • Includes Software Support Priority Support Monday – Friday 8:00 AM – 8:00 PM EST
  • Reaction for corrective services on-site typically within 48 hrs
  • Catered for customers requiring high range reliability & up time
  • Of interest for critical satellite and production testing where downtime equals significant cost/penalties
  • Standalone servo motor calibration

PREVENTIVE

  • Preventive Maintenance
  • RF System Calibration
  • Software Support

CORRECTIVE

  • Covered equipment includes all RF instrumentation and positioner wear-and-tear parts
  • All repairs and replacement parts are included, as are any corrective maintenance visits on site
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Services included with TechCare™

RF Calibration

RF Calibration

RF Calibration

All tools used for NSI-MI calibrations are traceable to NIST or other standards agencies, which provide the highest level of standards for the calibration traceability infrastructure.

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Preventive Maintenance

Preventive Maintenance

Preventive Maintenance

Preventive Maintenance service provides replacing all wear and tear components as needed, checking for the correct performance of each axis and ensuring proper axis alignment.

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Software Maintenance

Software Maintenance

Software Maintenance

The performance of your range operations depends on well-maintained hardware and software. As test range automation evolves, software, like hardware, requires serious maintenance consideration.

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Support Levels

Priority Support Level 1

Priority Support Level 1

Offer various service levels up to 24/7 to support customer equipment uptime.

  • Coverage: 08:00-20:00 EST
  • Response by telephone 4 hours
  • On site guaranteed within 2 business days

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