Software Maintenance Plans
S-WareCareTM
The performance of your range operations depends on well-maintained hardware and software. As test range automation evolves, software, like hardware, requires serious maintenance consideration. Rapidly changing customer demands have led to the use of commercial personal computers for system control and automation at reduced cost with greater flexibility. As PC performance increases, this allows for more complex software with enhanced and new capabilities.
The total cost of test system ownership is partly a function of equipment upgrade costs, but also includes the indirect costs associated with your test staffs productivity and performance. If you do not keep your system software updated, you risk requiring an emergency procurement for a new release when a test job becomes mission critical, or you may not have the latest system capability required to support a new business opportunity.
Features
- Provides comprehensive and flexible upgrade coverage
- Stabilizes software budgeting for planning upgrade and migration costs
- Maximizes your organizations professionalism and competitive edge
- Reduces total cost of software ownership
- Streamlines and minimizes software acquisition and administration
- Provides technical support and discounts on related services and software
- Additional discounts available for customers with several licensed seats
S-WareCareTM PLAN COMPARISON
Plan Element | Standard Software Warranty | S-WareCareTM Service Plan |
Coverage Period | One Year | One Year |
Telephone Technical Support | One Year | Included |
New Software Releases | Not Included | Included |
Bug Corrections | One Year | Included |
Renewal Provisions | Not Included | Included |
Plan Element | Standard Software Warranty |
Coverage Period | 90 days |
Telephone Technical Support | 90 days |
New Software Releases | Not Included |
Bug Corrections | 90 days |
Renewal Provisions | Not Included |
Plan Element | S-WareCareTM Service Plan |
Coverage Period | One Year |
Telephone Technical Support | Included |
New Software Releases | Included |
Bug Corrections | Included |
Renewal Provisions | Included |