Support Plans

Support Plans

Features

  • Streamline maintenance of dedicated resources
  • Minimize indirect costs
  • Provide flexibility for unique budgetary and operational needs
  • Reduce total cost of equipment ownership
  • Increase return on equipment investment
  • Maintain quality assurance of measurements
  • Increase facility availability
  • Maintain the value of equipment
  • Minimize system downtime
  • Maintain critical test program schedules
  • TechCareTM

    Designed for organizations whose range is critical to their success, TechCareTM assures maximum uptime and performance from NSI-MI Technologies’ equipment. This fixed-price contract takes the guesswork out of maintenance budgeting by covering all the costs for calibration and for both scheduled and unscheduled maintenance. After an initial purchase order is established, no other paperwork is required on covered products for the life of the TechCareTM contract. In the event of an equipment failure, simply notify NSI-MI Technologies’ Customer Support Center. Contracted response time varies by location, but we typically provide a response time of 48-hours.

Plan Element TechCareTM
Service Plan
Tech-CalTM
Service Plan
AsRequiredTM
Service Plan
Calibration Included Included Pay as You Go (Standard labor rate)
Scheduled Maintenance Included Included Pay as You Go (Standard labor rate)
Repairs Included Pay as You Go (reduced labor rate) Pay as You Go (Standard labor rate)
Field Response Priority Top Priority Second Priority Third Priority
Plan Element TechCareTM Service Plan
Calibration Included
Scheduled Maintenance Included
Repairs Included
Field Response Priority Top Priority
Plan Element Tech-CalTM Service Plan
Calibration Included
Scheduled Maintenance Included
Repairs Pay as You Go (reduced labor rate)
Field Response Priority Second Priority
Plan Element AsRequiredTM Service Plan
Calibration Pay as You Go (Standard labor rate)
Scheduled Maintenance Pay as You Go (Standard labor rate)
Repairs Pay as You Go (reduced labor rate)
Field Response Priority Third Priority

Atlanta

1125 Satellite Blvd., Suite 100
Suwanee, GA 30024-4629 USA

+1 678 475 8300
+1 678 542 2601
sales@nsi-mi.com
 

Los Angeles

19730 Magellan Drive
Torrance, CA 90502-1104 USA

+1 310 525 7000
+1 310 525 7100
sales@nsi-mi.com
 

TU Automotive Detroit

17th Annual Conference and Exhibition 06.07.2017 08:40 AM 39 Days

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