Software Maintenance Plans

Arena Software Workstation

S-WareCareTM

The performance of your range operations depends on well-maintained hardware and software. As test range automation evolves, software, like hardware, requires serious maintenance consideration. Rapidly changing customer demands have led to the use of commercial personal computers for system control and automation at reduced cost with greater flexibility. As PC performance increases, this allows for more complex software with enhanced and new capabilities.

The total cost of test system ownership is partly a function of equipment upgrade costs, but also includes the indirect costs associated with your test staff’s productivity and performance. If you do not keep your system software updated, you risk requiring an emergency procurement for a new release when a test job becomes mission critical, or you may not have the latest system capability required to support a new business opportunity.

Features

  • Provides comprehensive and flexible upgrade coverage
  • Stabilizes software budgeting for planning upgrade and migration costs
  • Maximizes your organization’s professionalism and competitive edge
  • Reduces total cost of software ownership
  • Streamlines and minimizes software acquisition and administration
  • Provides technical support and discounts on related services and software
  • Additional discounts available for customers with several licensed seats

S-WareCareTM PLAN COMPARISON

Plan Element Standard Software Warranty S-WareCareTM Service Plan
Coverage Period One Year One Year
Telephone Technical Support One Year Included
New Software Releases Not Included Included
Bug Corrections One Year Included
Renewal Provisions Not Included Included
Discounted Software Training Courses Not Included Included
Discounted Services for Script Development Not Included Included
Discount on Additional Instrument Drivers Not Included Included
Plan Element Standard Software Warranty
Coverage Period 90 days
Telephone Technical Support 90 days
New Software Releases Not Included
Bug Corrections 90 days
Renewal Provisions Not Included
Discounted Software Training Courses Not Included
Discounted Services for Script Development Not Included
Discount on Additional Instrument Drivers Not Included
Plan Element S-WareCareTM Service Plan
Coverage Period One Year
Telephone Technical Support Included
New Software Releases Included
Bug Corrections Included
Renewal Provisions Included
Discounted Software Training Courses Included
Discounted Services for Script Development Included
Discount on Additional Instrument Drivers Included

Atlanta

1125 Satellite Blvd., Suite 100
Suwanee, GA 30024-4629 USA

+1 678 475 8300
+1 678 542 2601
sales@nsi-mi.com
 

Los Angeles

19730 Magellan Drive
Torrance, CA 90502-1104 USA

+1 310 525 7000
+1 310 525 7100
sales@nsi-mi.com
 

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